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From Omar's Desk: Listening 101

1 min

Listening 101:

1. Full Attention: Give your undivided attention when someone is speaking. Put away distractions and focus solely on the speaker.

2. Don’t Interrupt: Resist the urge to interrupt or complete other people's sentences. Allow them to express their thoughts fully.

3. Nonverbal Cues: Pay attention to the speaker's body language. It often conveys more information than words.

4. Reflect and Validate: Reflect back what you’ve heard and validate the speaker’s feelings. This shows that you truly understand their perspective.

5. Ask Open-Ended Questions: Encourage the speaker to share more by asking questions that can't be answered with a simple 'yes' or 'no'.

6. Resist Problem-Solving: Instead of jumping to solutions, first, empathize with the speaker's feelings and experiences.

7. Practice Patience: Listening can take time. Be patient and give the speaker the time they need to express themselves.

These insights are inspired by the book "The Lost Art of Listening: How Learning to Listen Can Improve Relationships" by Michael P. Nichols, and brought to you by Omar's Desk. Implement these listening techniques to enhance your personal and professional relationships.

P.S: Number 6 remains a work in progress for me. What area(s) do you struggle with when it comes to listening?