1. They practice active listening by genuinely engaging in conversations and using verbal and non-verbal cues to demonstrate attentiveness.
2. They respond empathetically to issues by validating concerns, expressing empathy, and collaborating with others to address the root causes of problems.
3. They stay focused and avoid interrupting, showing respect by remaining present and allowing speakers to finish their thoughts before responding.
4. They encourage diverse opinions by creating an inclusive environment and actively seeking out different perspectives, valuing every team member's input.
5. They address underlying concerns by reading between the lines and asking probing questions to identify and address unspoken concerns or potential challenges.
6. They embrace feedback and take ownership by being open to receiving feedback and using it to improve their leadership skills and foster accountability within the team.
7. They create a safe space for open communication by actively listening, appreciating honest feedback, and encouraging healthy debate.
