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From Omar's Desk: People Skills

1 min
From Omar's Desk  ✺  fromomarsdesk  ✺  leadership  ✺  career  ✺  communication  ✺  management

Struggling with Communication? Here are 4 tips that can help

1️⃣ Active Listening: Pay full attention to the speaker, ask open-ended questions, and provide feedback. (Ex: "Can you tell me more about that?")

2️⃣ Empathy: Understand and share the feelings of others, creating a stronger emotional connection. (Ex: "I can imagine how difficult that must have been for you.")

3️⃣ Assertiveness: Express your thoughts and feelings respectfully and confidently, while considering others' perspectives. (Ex: "I understand your point, but I believe...")

4️⃣ Conflict Resolution: Address disagreements constructively by focusing on common goals and finding win-win solutions. (Ex: "Let's find a solution that benefits both of us.")

Boost your interpersonal skills with this week's Omar's Desk recommendation: "People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts" by Robert Bolton.